Computer and Office Machine Repair and Maintenance Revenue Benchmarks
The average computer and office machine repair and maintenance business in the United States generates $935K in annual revenue, according to the U.S. Census Bureau Statistics of U.S. Businesses (SUSB 2021). There are 4,484 computer and office machine repair and maintenance businesses in the U.S., employing 30,470 workers with an average profit margin of 8.0%.
What Does a Computer and Office Machine Repair and Maintenance Business Actually Do?
PC repair shops (Geek Squad, independent), plus commercial printer/copier service. Migrated toward MSP model.
Who buys: Consumers with broken PCs, small businesses on service contracts.
Average Revenue
$935K
per year
Profit Margin
8.0%
industry average
Revenue / Employee
$138K
per year
Total Businesses
4,484
in the US
Est. Owner Income
$75K
small business avg
Labor Cost
38.0%
of revenue
Avg Employee Wage
N/A
per year (BLS)
Market Saturation
1.4
firms per 100K people
How Much Do Computer and Office Machine Repair and Maintenance Charge?
Computer and office machine repair — PCs, printers, copiers — with service contracts on office equipment.
| Service | Typical range |
|---|---|
PC repair (typical) | $100–350 |
Data recovery | $300–3,000 |
Printer/copier service contract | $50–500/month |
Onsite service call | $100–200 minimum |
Ranges based on industry rate surveys and typical published pricing. Actual quotes vary by city, business size, and job complexity.
Complete computer and office machine repair and maintenance business plan
A 12-section data-backed business plan for a computer and office machine repair and maintenance business — executive summary, market analysis, competitive landscape, revenue model, 3-year financial projections, operations, marketing, staffing, funding request. Pre-populated with real Census, IRS, and BLS data on this industry. Free to view.
Cost Structure — Where Every $100 in Revenue Goes
Approximate P&L breakdown for the computer and office machine repair and maintenance industry. Labor share and net profit are grounded in Census SUSB and IRS SOI data. Other lines are split using sector-typical ratios.
| Category | Per $100 revenue | Per typical business | What's in it |
|---|---|---|---|
Supplies & materials | $16 | $151K | Direct consumables — parts for repair shops, chemicals for laundries, etc. |
Wages & benefits | $38 | $355K | Payroll for all employees at the business (owner comp not included for small owner-operators). |
Rent & facilities | $11 | $101K | Rent or mortgage on business location plus utilities tied to the space. |
Marketing & advertising | $5 | $50K | Google/Meta ads, SEO, print, referral fees, event sponsorships. |
Other operating costs | $22 | $202K | Insurance, licensing, tools, uniforms, small equipment. |
Net profit | $8 | $75K | What remains for the owner or shareholders after all business expenses. |
Directionally accurate for a typical business in the industry. Individual businesses vary widely — a franchise may run a very different cost mix from an independent, and older established businesses often have lower labor share than newer ones.
Average Revenue by Business Size
Industry Dynamics (Census BDS 2023)
New Business Rate
8.31%
openings/year
Closure Rate
10.84%
closings/year
Net Job Growth
-1.31%
annual
Businesses Closed
889
in 2023
Firm Count Trend
Should You Start a Computer and Office Machine Repair and Maintenance Business?
Startup Cost
$30K – $150K
Break-Even
14 months
5-Year Survival Rate
50.0%
Related Industries
Frequently Asked Questions
- What does a computer and office machine repair and maintenance business do?
- PC repair shops (Geek Squad, independent), plus commercial printer/copier service. Migrated toward MSP model. Consumers with broken PCs, small businesses on service contracts.
- How much do computer and office machine repair and maintenance charge?
- Computer and office machine repair — PCs, printers, copiers — with service contracts on office equipment. See the pricing table above for typical rates by service type.
- How much does the average computer and office machine repair and maintenance make per year?
- The average computer and office machine repair and maintenance business generates $935K in annual revenue, based on U.S. Census Bureau data (SUSB 2021). After expenses, the estimated owner profit is $75K per year at a 8.0% profit margin.
- How many computer and office machine repair and maintenance businesses are there in the US?
- There are 4,484 computer and office machine repair and maintenance businesses operating in the United States, employing a total of 30,470 workers.
- How much does it cost to start a computer and office machine repair and maintenance business?
- Startup costs for a computer and office machine repair and maintenance business typically range from $30K to $150K, with a 5-year survival rate of 50.0%.
Industry Growth & Survival
The computer and office machine repair and maintenance industry is relatively stable — with a net job growth rate of -1.3%. Entry and exit rates are balanced at 8.3% and 10.8% respectively.
Approximately 56% of computer and office machine repair and maintenance businesses survive their first 5 years. This is near the national average (~50%), with typical business risk. In 2023, 889 firms in this industry closed permanently.
Industry Trend (2000–2023)
The computer and office machine repair and maintenance industry has declined 28% since 2000 (from 12,424 to 8,916 firms).
See full historical statistics →Compare Computer and Office Machine Repair and Maintenance revenue with other industries: