Communication Equipment Repair and Maintenance Revenue Benchmarks
The average communication equipment repair and maintenance business in the United States generates $2.2M in annual revenue, according to the U.S. Census Bureau Statistics of U.S. Businesses (SUSB 2021). There are 1,545 communication equipment repair and maintenance businesses in the U.S., employing 23,060 workers with an average profit margin of 8.0%.
What Does a Communication Equipment Repair and Maintenance Business Actually Do?
Business communication equipment service — phone systems, two-way radios, PBX, VoIP hardware. Often under service contracts.
Who buys: Businesses with communication infrastructure needing service.
Average Revenue
$2.2M
per year
Profit Margin
8.0%
industry average
Revenue / Employee
$149K
per year
Total Businesses
1,545
in the US
Est. Owner Income
$178K
small business avg
Labor Cost
38.0%
of revenue
Avg Employee Wage
N/A
per year (BLS)
Market Saturation
0.5
firms per 100K people
How Much Do Communication Equipment Repair and Maintenance Charge?
Business communication equipment repair (phones, radios, PBX) mostly under service contracts.
| Service | Typical range |
|---|---|
PBX/phone system service contract | $100–1,000/month |
Two-way radio repair | $75–300 per unit |
Onsite service call | $150–300 minimum |
Ranges based on industry rate surveys and typical published pricing. Actual quotes vary by city, business size, and job complexity.
Complete communication equipment repair and maintenance business plan
A 12-section data-backed business plan for a communication equipment repair and maintenance business — executive summary, market analysis, competitive landscape, revenue model, 3-year financial projections, operations, marketing, staffing, funding request. Pre-populated with real Census, IRS, and BLS data on this industry. Free to view.
Cost Structure — Where Every $100 in Revenue Goes
Approximate P&L breakdown for the communication equipment repair and maintenance industry. Labor share and net profit are grounded in Census SUSB and IRS SOI data. Other lines are split using sector-typical ratios.
| Category | Per $100 revenue | Per typical business | What's in it |
|---|---|---|---|
Supplies & materials | $16 | $361K | Direct consumables — parts for repair shops, chemicals for laundries, etc. |
Wages & benefits | $38 | $847K | Payroll for all employees at the business (owner comp not included for small owner-operators). |
Rent & facilities | $11 | $241K | Rent or mortgage on business location plus utilities tied to the space. |
Marketing & advertising | $5 | $120K | Google/Meta ads, SEO, print, referral fees, event sponsorships. |
Other operating costs | $22 | $482K | Insurance, licensing, tools, uniforms, small equipment. |
Net profit | $8 | $178K | What remains for the owner or shareholders after all business expenses. |
Directionally accurate for a typical business in the industry. Individual businesses vary widely — a franchise may run a very different cost mix from an independent, and older established businesses often have lower labor share than newer ones.
Average Revenue by Business Size
Industry Dynamics (Census BDS 2023)
New Business Rate
8.31%
openings/year
Closure Rate
10.84%
closings/year
Net Job Growth
-1.31%
annual
Businesses Closed
889
in 2023
Firm Count Trend
Should You Start a Communication Equipment Repair and Maintenance Business?
Startup Cost
$30K – $150K
Break-Even
6 months
5-Year Survival Rate
50.0%
Related Industries
Frequently Asked Questions
- What does a communication equipment repair and maintenance business do?
- Business communication equipment service — phone systems, two-way radios, PBX, VoIP hardware. Often under service contracts. Businesses with communication infrastructure needing service.
- How much do communication equipment repair and maintenance charge?
- Business communication equipment repair (phones, radios, PBX) mostly under service contracts. See the pricing table above for typical rates by service type.
- How much does the average communication equipment repair and maintenance make per year?
- The average communication equipment repair and maintenance business generates $2.2M in annual revenue, based on U.S. Census Bureau data (SUSB 2021). After expenses, the estimated owner profit is $178K per year at a 8.0% profit margin.
- How many communication equipment repair and maintenance businesses are there in the US?
- There are 1,545 communication equipment repair and maintenance businesses operating in the United States, employing a total of 23,060 workers.
- How much does it cost to start a communication equipment repair and maintenance business?
- Startup costs for a communication equipment repair and maintenance business typically range from $30K to $150K, with a 5-year survival rate of 50.0%.
Industry Growth & Survival
The communication equipment repair and maintenance industry is relatively stable — with a net job growth rate of -1.3%. Entry and exit rates are balanced at 8.3% and 10.8% respectively.
Approximately 56% of communication equipment repair and maintenance businesses survive their first 5 years. This is near the national average (~50%), with typical business risk. In 2023, 889 firms in this industry closed permanently.
Industry Trend (2000–2023)
The communication equipment repair and maintenance industry has declined 28% since 2000 (from 12,424 to 8,916 firms).
See full historical statistics →Compare Communication Equipment Repair and Maintenance revenue with other industries: