Telemarketing Bureaus and Other Contact Centers — Average Employee Salary
The average employee in the telemarketing bureaus and other contact centers industry earns $53,414 per year ($25.68/hour), according to Bureau of Labor Statistics QCEW data.
What Do Telemarketing Bureaus and Other Contact Centers Workers Earn?
At $53,414/year (equivalent to $25.68/hour for a full-time worker), telemarketing bureaus and other contact centers wages are below the national average of ~$65,000.
Lower wages in this industry are common in service-oriented or retail-adjacent sectors where entry barriers are lower. This can be an advantage for business owners managing payroll costs, but may contribute to higher turnover.
The typical telemarketing bureaus and other contact centers business employs 30 people. These are larger operations where staffing represents a major cost center and management complexity.
Wages as a Percentage of Revenue
For the average telemarketing bureaus and other contact centers business generating $10.2M/year with 30 employees at $53,414 each, total payroll represents roughly 15.8% of revenue. Labor costs are relatively low compared to revenue — other costs (materials, equipment, overhead) dominate.
What This Means for Business Owners
If you're starting or running a telemarketing bureaus and other contact centersbusiness, here's what the wage data means for your bottom line:
- Per-employee cost: Budget approximately $69,438/year per employee (salary + ~30% for benefits, taxes, and insurance).
- Typical team size: 30 employees = ~$1,602,420/year in base payroll.
- Hourly equivalent: $25.68/hour base — factor this into pricing and project estimates.
- Revenue needed: With average revenue of $10.2M/business, you need strong utilization rates to maintain healthy margins after payroll.
See how these wages compare to total revenue and profit margins.
View full Telemarketing Bureaus and Other Contact Centers revenue benchmarks →Frequently Asked Questions
- How much do telemarketing bureaus and other contact centers employees make?
- The average telemarketing bureaus and other contact centers employee earns $53,414 per year, which is equivalent to $25.68/hour for a full-time worker (2,080 hours/year). This is below the national average of approximately $65,000.
- How many people work in the telemarketing bureaus and other contact centers industry?
- The telemarketing bureaus and other contact centers industry employs 358,899 workers across 12,124 establishments in the United States. The average business in this industry has approximately 30 employees.
Source: Bureau of Labor Statistics, Quarterly Census of Employment and Wages (QCEW 2023).