Claims Adjusting — Business Survival Rate

An estimated 60% of claims adjusting businesses survive their first 5 years, based on U.S. Census Bureau Business Dynamics Statistics. The annual business closure rate is 9.8%.

60%
5-Year Survival Rate
+2.9%
Net Growth Rate
114,626
Total Firms
9,959
Annual Firm Deaths

Is Claims Adjusting a Good Business to Start?

With a 60% five-year survival rate, claims adjusting has an above-average survival rate compared to the national average of roughly 50%. This makes it a relatively safe industry to enter — businesses here tend to find stable demand and sustainable economics.

The annual exit rate of 9.8% is lower than many sectors, suggesting that once established, these businesses have staying power. That said, lower failure rates often correlate with higher barriers to entry or established competition.

Entry vs. Exit Rates

Annual rate of new businesses opening versus existing businesses closing.

Entry Rate (new businesses)8.9%
Exit Rate (closures)9.8%

Net negative: more businesses closing than opening (-0.9 pp spread).

Job Creation & Destruction

18.8%
Job Creation Rate
15.9%
Job Destruction Rate
+2.9%
Net Job Growth

The industry is adding jobs faster than losing them — a positive sign for both workers and new business owners looking to hire. Total employment: 1,293,795 workers across 114,626 firms.

Want to know how much claims adjusting businesses actually make?

See full revenue benchmarks for Claims Adjusting

Frequently Asked Questions

What percentage of claims adjusting businesses fail?
Approximately 40% of claims adjusting businesses fail within their first 5 years. The annual closure rate is 9.8%, with 9,959 firms closing permanently in 2023.
Is the claims adjusting industry growing or shrinking?
The claims adjusting industry is currently growing with a net job creation rate of +2.9% per year. New businesses are entering at 8.9% while 9.8% close annually.

Source: U.S. Census Bureau, Business Dynamics Statistics (2023). Survival rate estimated from annual exit rates.